1st September 2014

In our digital world, are young people losing the ability to read emotions?

Children's social skills may be declining as they have less time for face-to-face interaction due to their increased use of digital media, according to a psychological study by the University of California, Los Angeles (UCLA).

UCLA scientists found that sixth-graders who went five days without even glancing at a smartphone, television or other digital screen did substantially better at reading human emotions than sixth-graders from the same school who continued to spend hours each day looking at their electronic devices.

“Many people are looking at the benefits of digital media in education, and not many are looking at the costs,” said Patricia Greenfield, a distinguished professor of psychology at UCLA College and senior author of the study. “Decreased sensitivity to emotional cues — losing the ability to understand the emotions of other people — is one of the costs. The displacement of in-person social interaction by screen interaction seems to be reducing social skills.”

Researchers studied two sets of sixth-graders from a Southern California public school: 51 who lived together for five days at the Pali Institute, a nature and science camp about 70 miles east of Los Angeles, and 54 others from the same school. The camp doesn’t allow students to use electronic devices — a policy that many students found to be challenging for the first couple of days. Most adapted quickly, however, according to camp counsellors.

At the beginning and end of the study, both groups were evaluated on their ability to recognise people’s emotions in photos and videos. The students were shown 48 pictures of faces that were happy, sad, angry or scared, and asked to identify their feelings. They also watched videos of actors interacting with one another and were instructed to describe the characters’ emotions. In one scene, students take a test and submit it to a teacher; one of the students is confident and excited, the other is anxious. In another scene, one student is saddened after being excluded from a conversation.

The children who had been at the nature camp improved significantly over the five days in their ability to read facial emotions and other non-verbal cues to emotion, compared with the students who continued to use their media devices.

Researchers tracked how many errors the students made when attempting to identify the emotions in the photos and videos. When analysing photos, for example, those at the camp made an average of 9.41 errors at the end of the study, down from 14.02 at the beginning. The students who didn’t attend the camp recorded a significantly smaller change. For the videos, the students who went to camp improved significantly, while the scores of the students who did not attend camp showed no change. The findings applied equally to both boys and girls.

“You can’t learn non-verbal emotional cues from a screen in the way you can learn it from face-to-face communication,” said Yalda Uhls, lead author and senior researcher with the UCLA’s Children’s Digital Media Center, Los Angeles. “If you’re not practicing face-to-face communication, you could be losing important social skills.”

Students participating in the study reported that they text, watch television and play video games for an average of four-and-a-half hours on a typical school day. Some surveys have found that the figure is even higher nationally. Greenfield considers the results significant, given that they occurred after only five days. The implications of the research are that people need more face-to-face interaction — and that even when people use digital media for social interaction, they’re spending less time developing social skills and learning to read non-verbal cues.

“We’ve shown a model of what more face-to-face interaction can do,” Greenfield said. “Social interaction is needed to develop skills in understanding the emotions of other people.”

Emoticons are a poor substitute for face-to-face communication, Uhls concluded: “We are social creatures. We need device-free time.”

The research will appear in the October print edition of Computers in Human Behavior and is already published online.

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